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Maintain positive relationships with our customers by providing excellent service, Log all collection notes on our database or the internal ticketing system, Be accountable for a sizeable collections portfolio and meet specific, targeted goals related to the ageing of open receivables, Be responsible for processing customer refunds, write-offs, escheatable items, and preparing delinquent customers for third party collections, Collaborate with our internal Sales, Contracts, Installations and Billing Teams in order to resolve outstanding issues, The ability to work for 10 weeks from June 26th 2023 to September 1st 2023, Graduating from your Bachelor's degree on 2023 or 2024, Ability to multi-task, trouble-shoot and solve complex problems while utilising multiple system interfaces and addressing a high volume of work within a fast-paced environment, Ability to adjust priorities quickly under pressure in order to meet deadlines, Flexibility within a constantly changing environment, Excellent verbal and written communication skills, Ability to cooperate and collaborate effectively with team members, Previous experience in a customer service or client-facing role, Interest in Finance and/or Accounting (credit control). 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Were committed to building a diverse and inclusive workforce. 23d Use your LinkedIn account to access your profile: Understand, process, and manage fixed income data, Provide high quality customer support via email or chat, Contribute to various projects with a diverse team, Develop and increase fixed income knowledge, Maintain, improve and deliver accurate, high quality information for the Bloomberg Terminal, Assist our world-renowned client support help desk with escalated client inquiries, Meet deadlines, set priorities and logically tackle problems, Contribute insights and innovative thinking to projects and tasks outside of day-to-day work, Bachelor or/and Master degree in Business, Finance, Accounting, Economics or equivalent work experience, Effective project management skills and ability to prioritize tasks in a fast pace changing environment, Excellent written and verbal communication skills demonstrated in client facing environment, Prior experience / strong knowledge and understanding of the financial markets. Whether youre looking for an internship, an apprenticeship, an entry-level position or just want to explore what a career at Bloomberg has to offer, we have a program for you. We are sorry for the inconvenience. You will be responsible for the installation, connection, hardware management and workflow support of terminal clients over the phone and via Bloomberg Instant Messaging. Enterprise Services - Compliance Product Support . Please let us know if you require any reasonable adjustments to be made for the recruitment process. Back. Access your Bloomberg Terminal subscription remotely via a PC, laptop or mobile device. Moreover, as automation continues to grow in the industry, we are adapting to understand our clients technological needs. The sun never sets on the worlds financial markets. Enter the email address associated with your account and we will send you a new password. Please check your email. Back Refine Clear. Discover the latest happenings at Bloomberg, across our business and around the globe. Questions youd like to ask the interviewers to show that you are keen on Bloomberg and the role. Bloomberg, the global business and financial information and news leader, gives influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. Enter the email address associated with your account and we will send you a new password. What's in it for you? Please read our full terms & conditions before applying. We transformed the financial markets in 1981. ), Desire to develop skills and experience in customer service in a fast-moving FinTech environment, Willingness to learn new technologies and ability to retain information, Multi-tasking and problem-solving skills as well as an ability to work independently and as part of a larger global team, At a minimum, we require that you are legally authorized to work full-time in the United States and will not require visa sponsorship now or in the future, The ability to occasionally work weekends and bank/federal holidays (weekday off in lieu), Work experience in a client/customer facing role, Curiosity to identify, research, and resolve customer technology, software and hardware issues, Awareness of data management, privacy and information security, Aptitude to work within highly connected and software-based systems. The position includes assisting fast-paced clients operating in Capital Markets, Asset Management and Financial Services by installing the Bloomberg software and configuring proprietary hardware, such as keyboards and biometrics. Please help us protect Glassdoor by verifying that you're a We have a rolling application process, with training classes starting throughout the year. I often found it difficult to describe what I do and how customer support works differently at Bloomberg. Customer Support Representative in Rotherham, England: [salary]. I had to do a plum assessment, then I was invited for a phone interview, 20 min, general questions, and second language testing (3 questions to answer). An email has been sent to containing a link to reset your password! envie um e-mail para Locations Companies For Employers Amazon Jobs News Login 2023 Bloomberg Customer Support Representative - French, German or Portuguese speakers Well use the information you provide to help us get in touch with you to align your expertise with our opportunities and better direct our conversations. Silence your phone and make sure your environment is free of distractions. Enter the email address associated with your account and we will send you a new password. ), Desire to develop skills and experience in customer service in a fast-moving FinTech environment, Willingness to learn new technologies and ability to retain information, Multi-tasking and problem-solving skills as well as an ability to work independently and as part of a larger global team, At a minimum, we require that you are legally authorized to work full-time in the United States and will not require visa sponsorship now or in the future, The ability to occasionally work weekends and bank/federal holidays (weekday off in lieu), Work experience in a client/customer facing role, Curiosity to identify, research, and resolve customer technology, software and hardware issues, Awareness of data management, privacy and information security, Aptitude to work within highly connected and software-based systems, Apply if you think we're a good match. The estimated total pay for a Customer Service Representative at Bloomberg L.P. is $43,874 per year. For application questions and support, please contact Bloomberg Campus Ambassador Nada Awadalla at awadalan@lafayette.edu, Graduate School Opportunities, Lafayette Affiliated Jobs, Lafayette Sponsored Opportunities, Business, Consulting, Entrepreneurship, Finance, Arts, Communications, Entertainment, Media, Education, Human Services, Non-profit, Social Impact, Environmental Science, Physical Science, Sustainability, Government, International Relations, Law, Politics, Policy, Healthcare, Life Sciences, Public Health, Pharmaceuticals, Create a Resume / Cover Letter / LinkedIn Profile, Find a Job/Internship/Research Opportunity, Prepare for Graduate & Professional School, Bachelors degree or equivalent experience, Ability to provide outstanding customer service to clients through live, interactive media (e.g. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Please check your email. Check your inbox for a link to activate this alert. This is a great opportunity for graduates of finance, accounting, economics or a related discipline to begin their finance career with us. <br><br>With over 4 years of working in customer service, my most recent experiences are focused on finance. Be willing to learn, be proactive, and be prepared.. Aydanos a proteger Glassdoor y demustranos que eres una persona real. An email has been sent to containing a link to reset your password! The average Bloomberg L.P. salary ranges from approximately $43,874 per year for a Customer Service Representative to $560,442 per year for a Vice President. Check back weekly for updates! Please check your email. excuses voor het ongemak. Our Bloomberg Customer Service representatives can be involved in mentoring, recruiting, quality control and idea generation. Customer Support Representative employees in Hoddesdon. What. Customer Support Representative in Wath upon Dearne, England: [salary]. Life at Bloomberg is many things, but it is never dull. We tackle our clients software issues, and we understand how it relates to their workflows and asset-class needs. Bloomberg is a disability inclusive employer. Update and download software, including full and upgrade installations, API components, utilities, various fonts and drivers, DCAP and Excel Add-ins. With Bloomberg APIs, integrate the depth and breadth of our resources with your existing technology to build proprietary investment models and trading strategies. Sort by Relevance Date Job type Any job type Full time Permanent Listed date Any time Last 7 days Last 14 days Last 30 days. Not just because its the right thing to do, but because its the right thing for our business which thrives when we look at old problems from new perspectives. Onze Addresses a broad spectrum of needs, and/or concerns in a professional, friendly, and efficient manner. If so, join the Bloomberg Customer Support team, which is a key part of our Financial Solutions User Support business. How to reach Bloomberg Corporate Communications or our newsrooms, and where to follow us on social media. 2023 Bloomberg Finance L.P. All rights reserved. The second interview was 1h long with 2 managers, general questions again for the 1st half . Physics Today is a partner in the American Institute of Physics Job Board Distribution Network. Bloomberg is an equal opportunity employer and we value diversity at our company. My new hire training was about 6 weeks; it included classroom training and call shadowing with trainers and a team of high-performing representatives. Resolve questions from clients such as Portfolio Managers, Financial Analysts, and Traders who use the Bloomberg third party index data. The average Bloomberg L.P. hourly pay ranges from approximately $21 per hour for a Customer Service Representative to $128 per hour for a Quant Researcher. While there are many things I want to share about Bloombergs culture, the ones I find most unique are its openness, action-driven practices and philanthropic efforts. Based on 13284 salaries posted anonymously by Bloomberg L.P. Exciting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases, incentive compensation [Exempt roles only], paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) +match, life insurance, and various wellness programs, among others. After the training, I began taking client calls independently and was evaluated on the quality of service I provided. Customer Support Representative at Bloomberg United Kingdom 430 followers 426 connections Join to view profile Bloomberg Esade Report this profile Report Report BackSubmit About Business. Once youve made it through the interview process, our recruiters will typically provide an update by phone or email within 14 days. Average salary for Bloomberg L.P. All phone calls are routed randomly to any available representative globally based on the language. Average salary for Bloomberg L.P. Fin.Grasshopper 2018-05-06 01:37:53. 2023 Bloomberg Finance L.P. All rights reserved. Our alumni have a diversity of successful career paths to: Analytics & Sales, Enterprise Technology Services, Global Data, Compliance, Finance, Engineering as well as Advanced IT roles and Client Financial Services. Bloomberg Jobs. The estimated total pay for a Global Customer Support Representative at Bloomberg L.P. is $103,530 per year. Bloomberg is a disability inclusive employer. Please check your email. An email has been sent to containing a link to reset your password! Bloombergs enterprise solutions build on the companys core strength: leveraging technology to allow customers to access, integrate, distribute and manage data and information across organizations more efficiently and effectively. The companys strength delivering data, news and analytics through innovative technology, quickly and accurately is at the core of the Bloomberg Terminal. Our 325,000 global customers.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. Great to be recognized by Glassdoor for our efforts to create an inclusive environment for this community both within our company and beyond. Use index data knowledge to provide first-class customer service. Provide thoughtful examples and dont be afraid to ask questions. As a Bloomberg Customer Support professional, you have two critical focus areas: to provide superb customer service to a broad range of clients and ensure the fast and effective management of various client workflows and hardware/software issues. Jobs and resumes posted on Physics Today Jobs are distributed across the following job sites . Customer service is available weekdays from 8:30 am to 5:00 pm ET. In a career at Bloomberg, you will play a vital role in making it all happen. Our Bloomberg Customer Service representatives can be involved in mentoring, recruiting, quality control and idea generation. Every employee is entitled to a company donation of $2,500 to any Bloomberg supported non-profit, once he or she completes 25 hours of service in a calendar year. Disculpa The referenced salary range is based on the Companys good faith belief at the time of posting. job title, keywords. We tackle our clients software issues, and we understand how it relates to their workflows and asset-class needs. You're a solution-provider, with a real passion for providing platinum . You will work as part of a 500 strong global team, supporting our clients collectively in more than 18 languages. *Contract will be administered by third-party vendor as a dispatched worker arrangement with Bloomberg. Surprising. What. From engineering and data science to sales and customer support, discover the work that Bloomberg employees perform and where your own skills and talents best fit. Find guides on how to navigate and manage your Terminal subscription and other related products and services. We give back to our local communities and work together to make the world a better place, donating our time, employee skills, company resources and the vast majority of our profits to bring about lasting change. Jobs and resumes posted on Physics Today Jobs are distributed across the following job sites . Secondly, the company really cares about its clients. Bloomberg, the global business and financial information and news leader, gives influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas.