Would not recommend to friends or family, Dear CamD D, Thank you for choosing to stay with The Ritz-Carlton, Perth for your recent visit to the city and for taking the time to share your feedback, especially for highlighting our fine location, great views, as well as the team at Songbird Bar and our beautiful pool. The spa is equipped with a sauna. In addition, guests can give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. This 5-star Perth hotel is smoke free. The staff are just amazing and honestly always go that extra mile. The Ritz-Carlton, Perth is 7.8 mi (22-min drive) away from the Perth Airport (PER) airport, the closest popular airport to the property. Tea/Coffee maker . Front desk staff allowed us to check in early and late with young children/delayed flights and treated our children like family, often getting down to their level to engage with them. Highly recommend if you want to enjoy the company you are with, without having to scream and shout to make yourself heard. Pets and service animals are not allowed at The Ritz-Carlton, Perth, Staff temperature checks are not conducted regularly, Temperature checks are available to guests, Bed sheets and towels are washed at a temperature of at least 60C/140F, Commonly-touched surfaces are cleaned with disinfectant, Property confirms they are implementing guest safety measures, Staff wears personal protective equipment, Protective clothing is available to guests, No shield between guests and staff in main contact areas, Guests are provided with free hand sanitizer, Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott), Property confirms they are implementing enhanced cleaning measures, Individually-wrapped food options are available, Individually-wrapped food options are available through room service, Fee for cooked-to-order breakfast: approximately AUD 49 for adults and AUD 49 for children, Valet parking fee: AUD 65 per night (in/out privileges), Credit card charges are subject to a surcharge of 1.5 percent. Each review score is between 1-10. We offer Valet Parking service. Please rest assured your feedback has already been shared with our senior team to improve upon these processes; additionally, I am glad to know that our Front of House Manager has already been separate contact with you following our investigation and further follow up. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. Enjoy panoramic views of the river, the Perth, Australia skyline and expansive urban parklands. To edit a review youve already submitted, please contact our Customer Service team. The Ritz-Carlton, Perth, Perth: 281 Hotel Reviews, 626 traveller photos, and great deals for The Ritz-Carlton, Perth, ranked #26 of 73 hotels in Perth and rated 4 of 5 at Tripadvisor. We make it clear when weve done this. Booking not found double-check your booking number and PIN then try again. Due to local government policy guidelines, only double vaccinated guests are able to be accommodated, Sign up and we'll send the best deals to you. This property advises that enhanced cleaning and guest safety measures are currently in place. . My Wife and I arrived at the Ritz Carlton Perth and were greeted by the valet parking and Bell boys, they were friendly and asked us if we wanted them to take our bags and park our . No, there is no casino at this hotel, but Crown Perth (6-min drive) is nearby. We sometimes show external review scores from other well-known travel websites. Yours sincerely, Dario Orsini General Manager, Great location but over-priced and poor value for money, Great location but super expensive. When we checked out, I realised I left a valuable item behind in the room. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. All content should be genuine and unique to the guest. The exquisite 277sqm Ritz-Carlton Suite with living and dining room, butler's kitchen and balcony. If you stayed at this property through Booking.com you can write a review. Tyne Square. Brought my partner here as a surprise for his birthday. River view Share. Yes, The Ritz-Carlton, Perth offers airport transportation for guests. Try again. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Children aged 3 years and above are considered adults at this property. This property has taken extra health and hygiene measures to ensure that your safety is their priority -, Premium Swan River View, Guest room, 1 King, Upper floor, Premium Swan, Guest room, 2 Double, Swan River view, Elizabeth Quay, 1 Bedroom Suite, 1 King, River view, Large One-Bedroom King Suite with River View, Destinations, properties, even an address, 1677620,1687860,1682020,1687990,1692660,1678140,1691080,1685250,1674130|5,1653460,1674130,1687860|3,1691080|4,1674130|2, Personal or sensitive information (e.g. JCB, Would like to see that back. Discover, We were upgraded to the Langley Suite and I must say it was absolutely stunning. Our hotel sparks joy with simple yet elegant experiences deeply rooted in the story of Western Australia. Air conditioning At the accommodation guests are welcome to take advantage of a sauna and a hot tub. We do not have interconnecting rooms. There is no capacity for extra beds at this property. Dear Eac0206 Thank you for choosing to stay with us for your recent trip to Perth and for highlighting your beautiful spa treatment and Hearth Restaurant dinner. NOTE- restaurant hours vary. Free WiFi, 64 m The Ritz-Carlton, Perth. Yes, secured parking and valet parking are available to guests. DoubleTree by Hilton Perth Waterfront Show Prices 194 reviews 1 Barrack Square, Perth, Western Australia 6000, Australia 0.1 km from The Ritz-Carlton, Perth Set within a stunning building on Elizabeth Quay, the 205 elegantly appointed guest rooms and suites overlook the river, skyline and urban parks with floor-to-ceiling windows offering pristine views. They go out of their way to ensure you have a good staff, really accommodating, had lunch at Heart and the food was fantastic definitely recommend a stay at the Ritz. There are more places to choose from in the, Frequently Asked Questions about The Ritz-Carlton, Perth. Popular points of interest near The Ritz-Carlton, Perth include Perth Concert Hall, Perth Convention and Exhibition Center and Perth Town Hall. Use the Marriott app as you can order more bathroom supplies, room key is on your phone, you can We were looking for somewhere peaceful for after dinner cocktails and came across the Ritz Carlton Hearth bar. 205 guestrooms or units The most helpful contributions are detailed and help others make better decisions. There was a problem loading the reviews. The Ritz-Carlton, Perth 08 6559 6822 hearth.perth@ritzcarlton.com 1 Barrack Street Perth, WA 6000 Australia. We hope to have the opportunity to welcome you back to The Ritz-Carlton, Perth in the future. Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. A full-service spa, an outdoor pool, and a restaurant are all featured at this smoke-free hotel. Restaurants near The Ritz-Carlton, Perth 1 Barrack St, Perth, Western Australia 6000, Australia Read Reviews of The Ritz-Carlton, Perth Reserve: 03/03/2023 2 guests Find a restaurant Clear search Sponsored Gusto Gelato 68 reviews 5 Geoffrey Bolton Ave "The Dark Chocolate dairy free is the best!" 13/12/2022 "best gelato" 21/09/2022 Distance: 12 km/ 7.5 miles. If you booked through us and want to leave a review, please sign in first. 20 minutes off peak/30 minutes peak time Public Transportation From Terminals 1 and 2, take the Airport Line from Airport Central Station to Perth Station. That's how we know our reviews come from real guests who have stayed at the property. I definitely look forward to visiting again. Respect the privacy of others. The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. Room was absolutely beautiful with views of swan river and bell tower. the staff are friendly and it is a very convenient location. River view When I called the next morning to recover it, I was told housekeeping would be contacted and they would call me back. Breakfast was great, I had to ask the staff to clean my chair as it had food on the back of the chair where my jacket had to go ! Show Prices. English, Italian, German, Chinese, Malay, For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +61 8-6559 6888, Entrance to On-Site Business Center is Accessible, Entrance to On-Site Fitness Center is Accessible, Room and Suites Access through the Interior Corridor, Safety Chains and/or Latches on Guest Doors, Toilet Seat at Wheelchair Height - Toilet for Disabled, Water Footprint: 552.93 liters per room night, Unlock your stay with the Marriott Bonvoy App, Perth, Western Australia, Australia, 6000, Perth City Skyline View, Guest room, 1 King, Perth City Skyline View, Guest room, 2 Doubles, Swan River View, Guest room, 1 King, Upper floor, Swan River View, Guest room, 2 Doubles, Upper floor, 1 Bedroom Suite, 1 King, Langley Park view, 1 Bedroom Suite, 1 King, Elizabeth Quay view, The Ritz-Carlton, 1 Bedroom Larger Suite, 1 King, Elizabeth Quay view, River view. The Ritz-Carlton, Perth celebrates timeless luxury through its architecture, flawless finishes and specialized local produce. Contributions should be appropriate for a global audience. Airport shuttle services are not available at The Ritz-Carlton, Perth. When we arrived at our room, we were treated to a room with a spectacular view of the swan river, the bed had rose petals laid out in the shape of a heart, and the bathroom also had petals in it. Charges for extra guests may apply and vary according to property policy. The use of local wood and rock and general structure of hotel is excellent., Friendly staff. This is the version of our website addressed to speakers of English in the United States. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and debit cards. Which room amenities are available at The Ritz-Carlton, Perth? The most helpful contributions are detailed and help others make better decisions. Own or manage this property? Are there opportunities to exercise at The Ritz-Carlton, Perth? Private parking is available on site. Rooftop pool Very good attention to detail) Glad to see the lounge is back (what took so long? 50 m This property has taken extra health and hygiene measures to ensure your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days. We would have been back much sooner if it was opened earlier!). For reservations, contact the hotel before arrival using the contact information on the booking confirmation. Amenities available on request include in-room massages. Within a 10-minute walk of this Perth Central Business District hotel, you'll find Barrack Street Jetty Ferry Terminal and Langley Park. This was certainly not the experience we wished you to have, and I wanted to assure you that your feedback has been shared with our senior leaders to further address with their teams so as to rectify going forward. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. The Ritz-Carlton Perth is a Category 7 property. Friendly staff. Booking process was a bit of a debacle with vouchers and pre-charges and the time taken. Parking is available for a fee. Check your booking confirmation email to find your booking number and PIN. They go out of their way to ensure you have a good staff, really accommodating, had lunch at Heart and the food was fantastic definitely recommend a stay at the Ritz., Fantastic without being over the top. Marriott Proprietary Information. The Ritz-Carlton, Perth features a restaurant, outdoor swimming pool, a fitness centre and bar in Perth. My husband and I stayed here following our wedding. Does The Ritz-Carlton, Perth offer any business services? The Ritz-Carlton, Perth is 0.2 mi away from Perth. Aboriginal and Torres Strait Islander people are advised that this website may contain names, images, voices and videos of deceased persons. A bit disappointed to see that cocktails have been removed from the lounge evening offering since we last stayed. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Signature Ritz-Carlton bed with Frette linen and exemplary furnishings and fixtures. These opinions do not necessarily represent the views of Booking.com. Extremely comfortable stay. Rooftop pool Change to Mandurah Line or Joondalup Line, and depart at Elizabeth Quay. If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. While we make efforts to validate and update the pricing information, pricing and rates change frequently and so the information may not be the most current. Hotel chain/brand: This service may contain translations powered by Google. Popular points of interest near The Ritz-Carlton, Perth include Perth Concert Hall, Perth Convention and Exhibition Centre and Perth Town Hall. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60C/140F. Yes, it is 0.4 km away from the centre of Perth. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Guest rooms will provide guests with a desk and a coffee machine. Reservations are required. 0.6 km from Hay Street Mall. To see correct prices and occupancy information, please add the number of children in your group and their ages to your search. more. Would like to see that back. Tea/Coffee maker A bit disappointed to see that cocktails have been removed from the lounge evening offering since we last stayed. Perfectly located with so much to explore and do during the day. You can only leave a review within 28 days after check-out. The Club level delivered a boutique hotel style experience with an intimate stylish lounge and terrace with stunning views, and an excellent range of food and beverage options throughout the day (although the choice of non-alcoholic drinks was surprisingly limited). Private parking is available on site. Nearby attractions include Willie Creek Pearls Elizabeth Quay (0.09 miles), St. George's Cathedral (0.3 miles), and The Bell Tower (0.05 miles). Among the facilities at this property are a 24-hour front desk and room service, along with free WiFi throughout the property. The nearest airport is Perth Airport, 9.9 miles from the hotel. The beauty and bounty of Western Australia are celebrated through culinary experiences highlighting local ingredients, a river-view infinity pool and a luxury spa featuring bespoke treatments. NOTE- restaurant hours vary. Very good attention to detail) Glad to see the lounge is back (what took so long? Cancellation and prepayment policies vary according to accommodations type. However, we wont display any review that includes or refers to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once theyre 36 months old or if the Accommodation has a change of ownership. Additional sorting options may be available (by type of traveller, by score, etc.). I did not hear back so I called again, and this exchange happened twice more over the next 3 days, without any concrete information or answers. Ensuite bathroom Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center. What a delight. Tea/Coffee maker Optus Stadium is located approximately 5km away from Perth City on the Burswood Peninsula. Our hotel sparks joy with simple yet elegant experiences deeply rooted in the story of Western Australia. Use of this Web site constitutes acceptance of the Travelocity User Agreement and Privacy Policy. Booking process was a bit of a debacle with vouchers and pre-charges and the time taken. Respect the privacy of others. American Express. They are also applicable regardless of the sentiment of the comment. Ensuite bathroom Hearth Lunch. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. We've sent you an email so you can confirm your subscription. Send me emails with travel deals, special offers, and other information. . more. The room ''studio with city and swan views '' was spotlessly clean, and the breakfast buffet was delicious. This may not be a comprehensive list. Friendly staff and service, nice breakfast and superb room set-up for our 20 year anniversary. if the writer is claiming to be someone else). Please dont include personal, political, ethical, or religious commentary. Yes, dry cleaning and laundry service are offered to guests. Private parking is possible on site (reservation is needed) and costs AUD65 per day. Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. The units at the hotel feature air conditioning, a flat-screen TV with satellite channels, dvd player, and a private bathroom with a shower, a hairdryer and free toiletries. The Ritz-Carlton, Perth 0.4 km from Barrack Street Jetty Ferry Terminal Fully refundable Reserve now, pay when you stay AU$549 per night 16 Jan. - 17 Jan. 4.4/5 Wonderful! Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. Bookings; Barrack Street Perth. What are some of the property amenities at The Ritz-Carlton, Perth? Thank you to the staff that made up the room, you did a beautiful job. The spa is open daily. After their trip, guests tell us about their stay. A great place to not take the children and allow the adults to enjoy themselves. I had used Marriott app for the hotel and it was so easy. Does The Ritz-Carlton, Perth have airport transportation? Pool with a view There is no need to pre-book the parking bay. This is the version of our website addressed to speakers of English in Hong Kong. This property is part of the Travel Sustainable programme, which means its taken significant steps to make your stay more sustainable. Only comment is that it would be nice if they stayed open until midnight instead of 10pm. Enjoy panoramic views of the river, the Perth, Australia skyline and expansive urban parklands. Yours sincerely, Dario Orsini General Manager, Great location but over-priced and poor value for money, Great location but super expensive. Set within a stunning building on Elizabeth Quay, the 205 elegantly appointed guest rooms and suites overlook the river, skyline and urban parks with floor-to-ceiling windows offering pristine views. When we arrived at our room, we were treated to a room with a spectacular view of the swan river, the bed had rose petals laid out in the shape of a heart, and the bathroom also had petals in it. The Ritz-Carlton, Perth celebrates timeless luxury through its architecture, flawless finishes and specialized local produce. Change to Mandurah Line or Joondalup Line, and depart at Elizabeth Quay. Perth Convention Exhibition Centre and Perth Mint are also within 2 miles (3 km). Air conditioning Hearth Lounge - This bar specializes in local cuisine. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. . Reviews are most valuable when they are original and unbiased. Additionally, rooms include laptop-compatible safes and espresso makers. 1 Barrack St, Perth, Western Australia 6000 Australia, Lock in the lowest price from these sites, The Ritz hotel & staff went above and beyond. We encourage you to contact the individual parking operators to verify the information. This hotel is 8.8 mi (14-min drive) from Scarborough Beach and 7.3 mi (13-min drive) from City Beach. Daily 11am - 10.30pm. 6' 7" 217 James St 62 spaces. The nearest airport is Perth Airport, 9.9 mi from the hotel. Carlton Centre 17 spaces. What food & drink options are available at The Ritz-Carlton, Perth? Note that guests submit their subscores and their overall scores independently, so theres no direct link between them. Breakfast included. Ensuite bathroom We recommend calling ahead to confirm details. ALL RIGHTS RESERVED. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. If you stayed at this property through Booking.com, you can write a review. Ensuite bathroom Guests submit their subscores and their overall scores independently theres no direct link between them. My partner and I just keep coming back, we absolutely love The Ritz and the staff. The towering Ritz-Carlton features arguably the finest location in Perth and is the only hotel within Elizabeth Quay, a rejuvenated inner-city precinct of cafs and cruises. Change to Mandurah Line or Joondalup Line, and depart at Elizabeth Quay. 2011-2019 INRIX Inc. All rights reserved. Perth Adults Only and Adult Friendly Hotels, Hotels near Indigenous Experiences Australia, Hotels near Curtin University of Technology, Hotels near University of Notre Dame Australia. The beauty and bounty of Western Australia are celebrated through culinary experiences highlighting local ingredients, a river-view infinity pool and a luxury spa featuring bespoke treatments. Registered guests are the only ones allowed to be in guestrooms. (score from 1884 reviews). Each accommodation is individually furnished and decorated. Conveniently located restaurants include Sentinel Bar & Grill, Post, and Petition. Highly recommended. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Please enter the dates of your stay and check what conditions apply to your preferred room. Review. 30 Nov, 8:00 PM 2 hours. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. Although we had a nice stay, this has dampened the. Thank you for a wonderful experience. ACKNOWLEDGEMENT OF COUNTRY Claim your listing for free to respond to reviews, update your profile and much more. if the writer is claiming to be someone else). Public spaces have free WiFi. All Ritz Carlton staff we interacted with were so friendly and welcoming. This lets us know that our reviews come from real guests, like you. Cutting a striking silhouette along the Swan River, The Ritz-Carlton, Perth evokes timeless luxury and the joy of discovery. Couples particularly like the location they rated it 9.5 for a two-person trip. Alternatively, take the Airport Line from Redcliffe Station to Perth Station. The Ritz-Carlton, Perth is home to Hearth Restaurant, which features local cuisine. We also were treated with a chilled bottle of sparkling wine, and a hand written congratulatory note from the staff. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. We had a beautiful spa treatment and dinner at Hearth. Tea/Coffee maker Only comment is that it would be nice if they stayed open until midnight instead of 10pm. The Club level delivered a boutique hotel style experience with an intimate stylish lounge and terrace with stunning views, and an excellent range of food and beverage options throughout the day (although the choice of non-alcoholic drinks was surprisingly limited). Location, staff amenities all very good. Enjoyed the breakfasts and the little bar., Location, staff amenities all very good. Each review score is between 1 and 10. Copyright 19962023 Our hotel sparks joy with simple yet elegant experiences deeply rooted in the story of Western Australia. 1 Barrack Street, Perth Central Business District, 6000 Perth, Australia Highly recommended. Our hotel sparks joy with simple yet elegant experiences deeply rooted in the story of Western Australia. Rooftop pool Free WiFi, Mastercard, (227 reviews) "The views were lovely with high quality rooms and service. All rights reserved. Extra-person charges may apply and vary depending on property policy, Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges, Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed, Safety features at this property include a smoke detector. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. Perfectly located with so much to explore and do during the day. Sorry, something went wrong. Find out what food and drink options you could be enjoying at this property. LED televisions come with cable channels and pay movies. Travelocity, the Stars Design, and The Roaming Gnome Design are trademarks of Travelscape LLC. With so many of the Perth venues playing incredibly loud music like they are all trying to outdo each other, it was so refreshing to walk into this bar with such comfortable seating, lovely wait staff, nice cocktails and gentle background music. Distance: 12 km/ 7.5 miles. Ensuite bathroom Please enter a valid email address. Visit Perth acknowledges the Whadjuk Nyoongar people as the Traditional Owners of the lands and waters where Perth city is situated today, and pay our respect to Elders past and present. Cash is not accepted. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the luxury The Ritz-Carlton, Perth. Tripadvisor performs checks on reviews. Are any cleaning services offered at The Ritz-Carlton, Perth? If youre visiting Elizabeth Quay and the Barrack Street Jetty precinct CPP car parks are the best places to park. The on-site restaurant, Hearth Restaurant, features local cuisine. Read more Guests can surf the web using the complimentary wireless Internet access. Signature Ritz-Carlton bed with Frette linen and exemplary furnishings and fixtures. Pool with a view Staff are competent and friendly but not outstanding. Upon arrival to the hotel our concierge team would be able to assist you. The closest car parks to Elizabeth Quay & Barrack St Jetty are: Other nearby car parks to Elizabeth Quay & Barrack St Jetty that offer block rates for up to 10 hours parking include: To get real-time bay availability download the FREE CPP app. emails, phone numbers or credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (e.g. Wouldve stayed in a dozen hotels in Perth and this is easily the worst value for money. Is The Ritz-Carlton, Perth located near the city center? It was so spacious, had two toilets, beautiful views and just stunning. I did not hear back so I called again, and this exchange happened twice more over the next 3 days, without any concrete information or answers. Yes, The Ritz-Carlton, Perth offers airport transportation for guests. To edit a review youve already submitted, contact our Customer Service team. For guests' safety, the property includes a smoke detector in each accommodation. In the heart of Elizabeth Quay where the Swan River meets the city, the waterfront hotel offers a base for exploring the quay and its expansive open spaces. Top room amenities include a minibar, air conditioning, and a flat screen TV. Free parking is not available at this hotel. Award nights cost 50,000 points apiece at off-peak times, 60,000 points at standard rates or 70,000 points at peak pricing. 1 BARRACK STREET, Perth, WA 6000 Property Features The Ritz-Carlton, Perth offers its guests a full-service spa, an outdoor pool, and a sauna. Pool and spa facilities are excellent. From Terminals 3 and 4, take Bus 940 to Elizabeth Quay Bus Station. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.