These 20 Footasylum discount codes will help lower the cost of trainers, boots, coats & activewear, All the best features, news, tips and great deals to help you live a better life through technology. Claim your profile to access Trustpilots free business tools and connect with customers. Reply from Footasylum Jul 14, 2021 Hey! Claim your profile to access Trustpilots free business tools and connect with customers. If it's something that goes in your house, chances are Beth knows about it and has the latest reviews and recommendations! If you request next day delivery your order must be placed before 23:00 Monday to Friday and before 23:00 on Sunday to be delivered the next day. The girl on the till said she would get her manager, The manager was very rude about it said its my fault Ive got it wrong, I told him its not my mistake I dont put prices in them he went to check to his surprise I was correct but wouldnt do anything about it. Turned up the following morning as promised, kept fully updated by text and email throughout the delivery/ordering process. !spoke to Edge lane store about colours in crocs. You have disabled javascript in your browser, please enable. If you don't like it, leave. Ordered standard delivery, was dispatched the next day & arrived the day after. I have worked in retail for over 15 years. Ordered item was faulty. The trainers are clearly not of merchantable quality and it is unreasonable to expect a purchaser to keep shoe boxes! Thanks. This arrived within only two working days and all items were delivered intact and all there. Companies can ask for reviews via automatic invitations. Delivery to Australia was super cheap and very very fast! Ordered Nike trainers. We spoke to Footasylum's senior leaders . My son lost out on his Christmas presents as a result. We are so glad to hear you are happy with the service. Returning faulty goods to footasylum 29 February 2020 at 8:02PM in Scotland Docherty Forumite 1 Post I checked foot asylum website yesterday 're returns without receipt and paying with cash and it said you could return goods if you knew price paid so they could check. Tried to send Crocs back as they didnt fit my daughter. Footasylum. After 6 attempts to chase delivery of my item, I have finally just been informed the order was cancelled on the 23rd. They sent me trainers in a damaged box. Any other store would of honoured the price or even try and sort something out, but not this store or even a apology. Footasylum has collected 369 reviews with an average score of 1.86. . I did receive some EMU slippers which I returned (they have confirmed receipt of the incorrect item) but still not received my order or refund.Now going to put charge back on my credit card and reorder items with a more reputable company.Terrible customer service: Live chat doesn't work, what's app repeats message, and cannot speak to the team. Discount. In November 2022 I placed an order with FootAsylum and it never came. The Footasylum app puts every store at your fingertips.-Footasylum UNLCKD Loyalty, but not as you know it. Manchester Arndale Ladies Store Went to purchase a pair of trainers today at a price of 94.99 inside of the trainers, got to the till and was asked for 109.99 which I asked why theres a difference. Find out how we combat fake reviews. And would recommend to all my friends amd family. Make sure to check out the Footasylum Black Friday, Cyber Monday and Boxing Day sales for big discounts. Shocking service avoid disappointment. Companies can ask for reviews via automatic invitations. Will buy again, Ordered 2 hoodrich tracksuit such a great price bought for my son he loves them great selection easy shopping experience I always look here first before jd fast delivery. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Footasylum sells the latest trainers and clothing from a wide range of popular sports brands. One very disappointed son this Xmas! Will definitely be ordering again in the future, Great costumer sevices,I will highly recomanded I will come back as costumer sooni was ordered a pair of crocs,they look amazing,Thank u My parcel arrived 1 day earlier the Yodel driver was prompt and answering to my messages, Hey Elena,Thanks for taking the time to leave us a review. Footasylum UNLCKD is the apps loyalty scheme that lets users shop online and scan in-store vouchers available on the app to earn vouchers with every purchase. Order placed Sunday afternoon and delivered Monday afternoon. We use dedicated people and clever technology to safeguard our platform. I can't even point the blame at one member of staff because they were all terrible. Waited 14 days still not received refund so contacted them via onlo chat to be told system error why its not be refunded, they said it be another 10 working days, I requested it to to be fast tracked and its a joke they replied sorry and said I can have a discount code for next purchase said I don't think I'll be using your company again only to be cut off from chat. I was hesitant about ordering from this site after reading the reviews on here, but I ordered anyway because the item was priced so well. They all fit perfectly. I was hesitant about ordering from this site after reading the reviews on here, but I ordered anyway because the item was priced so well. With this in mind, Footasylum put all black shoes and all white shoes in its own featured collection so shoppers can easily find the most popular shoe style in classic colours. Trying to get through tocustomer services horrendous, gave me the number to generate the return labelat Asda and it didnt recognise this.The Whats App message sent on the 12 January has still not been read and Klarna have reinstated the payments, so we are left with a pair of shoes that dont fit. We need your email address to verify that your review is genuine. Footasylum runs individual and seasonal sales that are different to the main brands websites or stores, so you can save money and get cheap deals on the latest collections. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Take care!Thanks,Rebekah. Email and text communication was prompt and efficient. High performance sneakers, trending streetwear and exclusive product weve got you. If you don't like it, leave. No one will bother to contact you or sort it out either, Hi Ryan,Thank you for your feedback, this is appreciated!I'm disappointed to hear that you never received your order.I can see that this was sadly lost on the way to you and we were only made aware of this when you contacted us.I can see this has been refunded, please allow up to 10 working days for the funds to hit your account.Thanks,Shan, WHAT A JOKE, ordered some shorts online, received OK but were to large so I sent them back they said it will take 10 working days for refund. As specialists in footwear, its bestsellers include trainers, football boots, sliders, slippers, flip-flops and sneakers. Hey Getta,Thanks for leaving us a great review. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. We hope to see you shopping with us very soon. Date of experience: 18 December 2022 With over 65 stores across the UK, we have our finger on the pulse of streetwear fashion. That is great news about the fast delivery.We hope to see you again very soon. Provided the buyer can check the courier first, I would definitely recommend this company as the items are good quality and relatively cheap (sale items of course). Thank you so much. Under Armour Tech Quarter Zip T-shirt 4066499106 Mens Tops. Ordered Nike trainers. They also offer a WhatsApp device but it doesnt work. They have sent them back to me and are refusing a refund. I brought some trainers and returned them just before the 28 day period which was allowed for returns. my issue with this is that you are only informed of this variation after you have paid for the item in the first place so at what point do we get to object to this term. The service was quicker and excellent, I will buy more goods in the future, goods are quality, I will recommend it to more people, this shop put smile on my face. FootAsylum only refunded 1 pair (after a lot of research, I can see that this is common practice for these charlatans) I paid through Klarna, sent Klarna the return receipt which proves that ToYou delivered the return to FootAsylum but FootAsylum still try to lie and say that 1 pair has been returned when I know that they have received 2 pairs. You will receive a verification email shortly. I brought some trainers and returned them just before the 28 day period which was allowed for returns. This is the last thing I buy from footasylum from here on. Date of experience: January 04, 2023. Next time it will be JD SPORTS for my next purchase. Verification can help ensure real people write reviews about real companies. | Read 2,661-2,680 Reviews out of 55,033 Do you agree with Footasylum's 4-star rating? FootAsylum only refunded 1 pair (after a lot of research, I can see that this is common practice for these charlatans) I paid through Klarna, sent Klarna the return receipt which proves that ToYou delivered the return to FootAsylum but FootAsylum still try to lie and say that 1 pair has been returned when I know that they have received 2 pairs. - Fred, posted 2 months ago Leave this blank if you'd like to publish your review anonymously. Hey JN,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. Wow! I will always order with footasylum I am very happy with the service and products. We hope to see you again very soon. Paying out money for nothing but stress, Not happy, my son purchased with his birthday money a Nike tech Fleece hoodie & joggers from Dundee shop, price tag said 95 for the hoodie but he was charged 110, told they just haven't repriced yet! They all fit perfectly. FootAsylum only refunded 1 pair (after a lot of research, I can see that this is common practice for these charlatans) I paid through Klarna, sent Klarna the return receipt which proves that ToYou delivered the return to FootAsylum but FootAsylum still try to lie and say that 1 pair has been returned when I know that they have received 2 pairs. Ordered Nike trainers. 1. They were dispatched quickly and delivered within a few days to Northern Ireland. In November 2022 I placed an order with FootAsylum and it never came. After 6 attempts to chase delivery of my item, I have finally just been informed the order was cancelled on the 23rd. Just noticed that the box they have sent them in isn't for the correct trainers. OG Stack Longline Puffer Jacket. Ends: Tue 28 Feb 2023. All in all, satisfied with my purchase and dealings with this shop. Will buy again, Ordered 2 hoodrich tracksuit such a great price bought for my son he loves them great selection easy shopping experience I always look here first before jd fast delivery. Your browser does not support embedded videos. Restrictions apply. Bad after a whole week of trying to find out whats been going on to be just told my order is lost in transit and will take up to 10days from a refund. We hope to see you again very soon. Please refresh the page and try again. Will definitely be ordering from them again. As one of the UKs leading sportswear, streetwear and fashion apparel retailers, Footasylum has access to the latest collections from popular brands. In just a few steps, we'll have it sorted. Find out how we combat fake reviews. One star as there is no 0 stars. For every 1 spent, you'll earn 5p back every time you shop online or scan in-store. It needs to be unworn or unused and still have the original tags. Since Footasylum doesn't have a customer service number I had to text them. Ordered it on Monday and it was delivered on Tuesday. First and last time I will use this company. We hope to see you again very soon.Thanks,Rebekah, Terrible customer service, they over sell stock make up some delayed delivery emails and then wait for you to contact them after a week saying they dont have any in stock heres a refund. Bad after a whole week of trying to find out whats been going on to be just told my order is lost in transit and will take up to 10days from a refund. Price was unbelievable for what I got! Any other store would of honoured the price or even try and sort something out, but not this store or even a apology. Keep up the good work Terry!Thanks so much.Tanya. Only response was we would receive a call within 8 hours - that was two days ago! Over 90 off RRP. Shoved the card machine into our face. We use dedicated people and clever technology to safeguard our platform. Free return by our courier service. Alpyrex. Asked for a pair of trainerscould not even tell what the guy said. Manchester Arndale Ladies Store Went to purchase a pair of trainers today at a price of 94.99 inside of the trainers, got to the till and was asked for 109.99 which I asked why theres a difference. Never again. Great sale and super quick on delivery. Ordered standard delivery, was dispatched the next day & arrived the day after. UK Returns Free return by our courier service. There are plenty of people who would love to have your job and do a better job at it, too.Without generalising, this younger generation seem to only be able show emotion through emojis. Email never arrived so ended up going to a store on crutches to get a refund. 1 Helpful Report (3 years ago) F Returns - Difficult 0.00% Industry Average " I got the wrong size shoes and to return them I have to pay 160 . Footasylum Discount Code: 10% off Everything. Simply follow our returns portal link below. High performance sneakers, trending streetwear and exclusive product weve got you. Check out what 59,467 people have written so far, and share your own experience. Treated myself to some new trainers and jogging bottoms in the sale! We use dedicated people and clever technology to safeguard our platform. Delivery to Australia was super cheap and very very fast! Up to 50% . Hey JN,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. Hey Maria,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. We hope to see you again soon!Thanks,Rebekah, Spent 8 hours looking and this was the only place that had my correct size and colour of crocs!! The girl on the till said she would get her manager, The manager was very rude about it said its my fault Ive got it wrong, I told him its not my mistake I dont put prices in them he went to check to his surprise I was correct but wouldnt do anything about it. Here are 8 tips for writing great reviews. Was looking everywhere but at her customers. Ordered almost 400 worth of clothes for my son on the 12th of December! All items were of good quality material and actually fit my ever growing teen (usually nothing does as he's between sizes). As we were waiting for our trainers to come up, they constantly were putting their hair right, their clothes right, stopping infront of every mirror to check themselves out, adjusting make up. . This time, however, when I ordered, their courier choice was Yodel. I would definitely recommend and will be a returning customer. Why have i been rejected for my return as the item was faulty? Perfect from start to finish. This time, however, when I ordered, their courier choice was Yodel. AnswerThePublic listens into autocomplete data from search engines like Google then quickly cranks out every useful phrase and question people are asking around footasylum on 01 Feb. It's a goldmine of consumer insight you can use to create fresh, ultra-useful content, products and services. Visit our corporate site, Future US, Inc. Full 7th Floor, 130 West 42nd Street New York, NY 10036. The Footasylum app is a great way for users to shop the latest deals and products from Footasylum and to build up loyalty points and vouchers that can be used in-store or online. Anyone can write a Trustpilot review. "I was totally abused in Speke store by the manager Chris he is totally disrespectful and the discrimation and lack of empathy from this manager towards disabled is absolutely shocking I hope this man doesn't face the public every day his attitude is awful try and do an exchange with the reciept yes that is right with the actual reciept this man terrorised me infront of members of the public while I accompanied my disabled sister there absolutely shocking behaviour from a manager of a store im Totally gobsmacked of his behaviour most arrogant man I have ever had to deal with massive chip on his shoulder because his staff member give me wrong information he then proceeded to abuse me I've posted his picture please beware of this man when shopping at the speke store", "Do Not use this company \r\nordered shoes on 3\/5\/22 on line as a birthday gift - gifted on 19th May ( actual birthday ) but shoes too big and tried to exchange in Westfield ( told not possible as paid by PayPal)\r\n \r\nDidn't have next size up so had to order something else on line as wouldn't give credit note ! All rights reserved. Thank you so much. The kind your customers really want. Very unhappy customer will not be ordering online from them again, Hi Priincess Eliyahh,Thanks for taking the time to leave us feedback, we appreciate all feedback left!Could you please update your review with your order number so we can get this looked into for you?Thanks,Shan. A quick call to Terry and he rectified the problem, I wish I had lifted the phone sooner, honestly, what a nice guy and thanks to him, my family and I can continue to kit ourselves out in our favourite shop!! They also offer a WhatsApp device but it doesnt work. very helpful as Liverpool didnt answer the phone. We hope to see you again soon!Thanks,Rebekah, Spent 8 hours looking and this was the only place that had my correct size and colour of crocs!! Any other store would of honoured the price or even try and sort something out, but not this store or even a apology. 27 Feb. At least 30% off in the . Shoved the card machine into our face. If you aren't completely happy with your purchase when it arrives, you'll have 28 days from the date of receipt to return it for a full refund. Any purchases made from the 21st October, up to and including the 24th December, will be covered under our extended Christmas returns policy. Search for local Shoe Shops near you and submit reviews. 10% off at Footasylum on first orders with this promo code. Ordered a coat which was too small.tried to return through the inpost lockers but were all constantly full in my area.rang customer services and explained that im disabled,to be told by a very couldnt be bothered attitude,that a return label would be sent via email to send it back via a different courier. With over 65 stores across the UK, we have our finger on the pulse of streetwear fashion. Ordered coats for 2 of my sons in the sale. Rather than shopping on the Footasylum website, the Footasylum app (which is available on iOS and Android devices) is a quick and easy way to shop the full product catalogue from your phone or tablet. When you hover over the mens, womens and kids' dropdowns, youll see Featured on the right-hand side. items Tracking evidenced missing item after it confirmed i had dropped in locker but i havent been contacted by footasylum, or had my refund Live chat takes a long time and is disjointed getting an actual person to speak . We had to ask him 3 times just to make sure, because he would just mumble something and walk off. Create a Return International Returns For all international returns outside of the UK, please visit our dedicated international returns page. Verification can help ensure real people write reviews about real companies.