The Essex House is located just across the street from, and on the southern edge of, New York's magnificent Central Park. 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Our guests praise the helpful staff in our reviews. JW Marriott Essex House has been classified as a New York Historical Hotel since 1931. Taxes and fees that are shown are estimates only. The service was lackluster. My friend was one of the top 10 heroes being honored. She is such fun! By the way, Destination Fee was totally worth it because it also included 2 complimentary tickets to the rink! For a NYC hotel, the rooms are substantial in size! Does JW Marriott Essex House New York offer any business services? Unfortunately, my favorite restaurant in house ( Southgate) is still closed although theres plenty of restaurants nearby, walking distance to the Columbus circle. The iconic, 528-room JW Marriott Essex House New York is a luxury hotel located right across the street from the southern edge of Central Park. Now, wanting to dip a toe into the travel scene again, we have booked a few trips. I really cant say thank you enough to every staff I met here I truly highly recommend this hotel for comfort and satisfaction!!! Health club is inadequate. Dinner. I don't even have AAA. There are nine subway lines within two blocks of the hotel, which makes getting to other sights farther afield -- including Grand Central Terminal, the Empire State Building, and Brooklyn Bridge easy, fast, and cheap. The hotel also offers 24-hour room service and allows local restaurants to deliver food directly to rooms. We went to the front desk they gave us another room. Guests can visit the spa to indulge in deep-tissue massages, body wraps, or facials, and American cuisine is served at SOUTHGATE Bar . Starts and ends in the lobby. I find this establishment to be shameful and terribly inadequate! No problem. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Which room amenities are available at JW Marriott Essex House New York? Spanish, French, Arabic, Portuguese, German, For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +1 212-247-0300, Entrance to On-Site Business Center is Accessible, Entrance to On-Site Fitness Center is Accessible, Room and Suites Access through the Interior Corridor, Guests in mobility-accessible rooms may inquire about lowering the bed height, Safety Chains and/or Latches on Guest Doors, Toilet Seat at Wheelchair Height - Toilet for Disabled, Carbon Footprint: 34.94 kg per room night, Water Footprint: 716.52 liters per room night, Unlock your stay with the Marriott Bonvoy App. Bed was comfortable enough, towels were nice. Facing Central Park and minutes from Lincoln Center, Columbus Circle, Fifth Avenue, and midtown NYC, our luxury Manhattan hotel caters to leisure and business travelers alike. Fabulous hotel! I assured her it was not and that I, again, had proof of that. Imagine my surpise when I opened the door to our room and saw the view of another building/alley way. There, you're likely to see a mix of business travelers and vacationing families. That will make for some happy wedding, 160 Central Park South, New York City, New York 10019, United States, http://www.marriott.com/hotels/travel/nycex-jw-marriott-essex-house-new-york/. JW Marriott Essex House 160 Central Park South New York, NY 10019 Condo in Central Park South 182 Units 42 Stories 1930 Built Sales listings: 14 active and 363 previous Rentals listings: 11 active and 676 previous Documents and Permits: 531 documents more about the building Price History A computer station is on site and WiFi is free in public spaces. But there are ways to get, Youve finally decided to visit New York City, so where are you going to stay? The JW Marriott Essex House features a total of 17,544 square feet of meeting space across 14 different meeting rooms. I have shared your experience with our team. If you're a regular Marriott property during the pandemic and charging $125/nt, then I really don't expect anything more than a clean room. We are saddened to read you did not have a memorable stay and hope you give us an opportunity to turn this around during your next visit to NYC. JW Marriott Essex House New York 2,373 reviews #307 of 524 hotels in New York City Review Save Share 160 Central Park South, New York City, NY 10019 1 (844) 631-0595 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! The space was large enough for our family. Please check our partner sites when booking to verify that details are still correct. Settle into a seat near a cozy fireplace and take in the view of Central Park from our floor-to-ceiling windows. I would say my expectations are high. We. The temperature would not go above 63. It's directly across from Central Park and offers some amazing views, if you're lucky enough to get an outside facing room. Pre pandemic we traveled extensively. JW Marriott Essex House New York , +1 212-247-0300 4.2 2281 Reviews View rates Overview Photos Rooms Dining Fitness Spa Local Area Map Meetings Weddings Offers View photos New York's Thanksgiving Day Parade laura.burton@marriott.com. In New York, the average nightly rate for 5 stars hotels is $1,131. 160 Central Park South. JW Marriott Essex House New York elevates your dining experience in Midtown Manhattan. I had to make four calls and wait seven (hours) for water that was supposed to have been in my room in the first place. SOUTHGATE Bar & Restaurant tempts guests with impressive views near Central Park South and delicious American dishes. For a five star hotel that charges on average $650/night this was by far the worst experience I have ever had, bar none. At this point, Marriott and Essex House have no excuse for this whatsoever other than sheer incompetence or willingness to defraud their customers. However, snagging a prime spot along the parade route can require waking up incredibly early in the morning and jostling with thousands of others for space. What?!! Came back down to get a different room - no apology. A luxury environment where there are always opportunities for professional growth and recognition. We were given a room after a long flight that had been flooded the night before. Dinner. Well, those behind the spas at JW, The Macys Thanksgiving Day Parade is truly a sight to behold so its no wonder that visitors flock to see its fabulous floats. The JW Marriott Essex House New York proudly stands on Central Park South. Insider Tip The concierge has personally curated a unique tour of Central Park. Thats very generous gesture from JW Essex House. Without actually saying No, no, f*ck off, the entire hotel staff have done an exceptional job of conveying that exact message.In terms of the room, I understand the premium in New York, but even then the room is small and mediocrely furnished. Bryant Park is a short 20 minute walk through Times Sq. Some suite categories have separate showers and soaking tubs. . There are more places to choose from in the, jumeirah essex house hotel new york city, jumeirah essex hotel, hotel jumeirah essex, Frequently Asked Questions about JW Marriott Essex House New York. My 2 night stay at JW Essex House exceeded all expectations. Taxes and fees that are shown are estimates only. Having lived in New York it was great being back as a tourist and staying here. The real fun with this hotel started after I checked out. The location is amazing! We were only there for 2 nights for family wedding. The Marriott Corp does a great job of keeping their customers loyal!!! Enjoy light fare from our late night menu. Too many better options. Food was "pretty good" but not nearly worth $36 for a burger with bacon or $31 for a modest salad serving with four medium size grilled shrimp or $30+ for a pasta dish. You can enjoy a drink at the bar/lounge. What has ensued since then is absolutely absurd. $105 for SUV's for 24 hours. However, just two blocks east is Fifth Avenue, home to some of the most exclusive boutiques in New York City. At this point I have no idea if they will even redeem my free night certificate before it expires--that's their problem, not mine. Open for My family enjoyed it more I loved going around few blocks shopping to Nordstrom Even is walkable, going to 5th Avenue and to the Rockefeller center and St Patricks cathedral. Discover genuine guest reviews for JW Marriott Essex House New York, in Manhattan neighborhood, along with the latest prices and availability - book now. A place where pursuing your passions is not only welcomed, it's actively encouraged. Providing the highest level of hospitality is our number one priority and Isincerely apologize for failing to meet your expectations. There's a restaurant on site. Are there any historical sites close to JW Marriott Essex House New York? My 2 night stay at JW Essex House exceeded all expectations. But service there blew me away! Thank you for taking the time to let us know about your experience while staying with us. Open for It is minutes from Lincoln Center, Columbus Circle, Fifth Avenue, and numerous other NYC attractions. Central Park is outside the front door and the upper west side and midtown attractions are a short walk away. The concierge breakfast buffet amenity for elite members may be about the best in the country. Needless to say, ourWe stayed at this hotel in January and had a great stay. Hopefully the F and B will be back in service soon I cant wait to be back here again and again, my home away from home. more. Excellent location across the street from Central Park, Within two blocks of nine subway lines and several buses, Stylish rooms with pillow-top mattresses, minibars, and flat-screen TVs, Some rooms and suites have wonderful Central Park views, Excellent spa offers body treatments and salon services, Small 24-hour fitness center with cardio and strength-training machines, Casual American restaurant off the lobby, plus 24-hour room service, Extensive flexible meeting space, business center, and catering services, Executive Lounge offers free breakfast, hors doeuvres, and non-alcoholic drinks, Pets welcome for a fee; weight restrictions apply, Some rooms are showing wear and/or have mediocre views, Only suites have coffeemakers (free coffee available in the lobby), Smallish entry-level rooms (common in New York City). Mitt Romneyran by on the street outside. I wont even mention all the details about the valet that did not deliver our car for 45 minutes past the requested time and we requested it the night before. Some rooms provide interior views while others offer city and park views. Tripadvisor performs checks on reviews. Full American breakfast, fee from 47.00 USD, Open for lunch and dinner Dress code: Formal Phone: +1 212-371-7777, Open for dinner Dress code: Formal Phone: +1 212-823-9500, Open for breakfast, lunch and dinner Dress code: Casual Phone: +1 212-245-9800, Open for lunch and dinner Dress code: Formal Phone: +1 212-582-5100, Open for lunch and dinner Dress code: Casual Phone: +1 212-541-9000, Open for lunch and dinner Dress code: Casual Phone: +1 212-713-0015, Open for dinner Dress code: Jacket Phone: +1 212-288-0033, 1996 2023 Marriott International, Inc. All rights reserved. 0.1 miles from JW Marriott Essex House New York Free Wifi Visit hotel website The Ritz-Carlton New York, Central Park View Hotel 1,892 reviews 0.1 miles from JW Marriott Essex House New York Restaurant Room service Special offer Visit hotel website 2022 Hilton Club The Quin New York View Hotel 3,698 reviews I wont even mention all the details about the valet that did not deliver our car for 45 minutes past the requested time and we requested it the night before. Are there opportunities to exercise at JW Marriott Essex House New York? This two-hour self-guided walking tour highlights hidden gems within the park. This room was like an icebox box - literally. A palpable energy pulses through the air and the massive balloons and intricate floats are even more incredible in person. Our associates are excited to have guests traveling again and I can assure you this is not the stay we would want for any guest let alone one of our most loyal members. The room (2014) was ok but noisy with the aircon vents for the whole building right outside our room. With marathons picking up speed and popularity across the globe, were happy to call the host of one of the most popular The New York City Marathon home. We arrived late at night and in fact it was 3am UK time - the checkin was abrupt and unsympathetic. They choreographed a truly perfect event/night. I finally received an email Christmas Day from Marriott informing me that the refund would be on my credit card by 12/28 and if it's not there to respond to their email to let them know. Also a lie, and I have the confirmation email to prove it. The housekeeping staff were abrupt and got the hump when we went down for breakfast and twice came back into our room to find her on her phone, in our room! This 4.5-star hotel is 0.6 mi (0.9 km) from Broadway and 0.6 mi (1 km) from Times Square. Pre pandemic we traveled extensively. And not just pending, a POSTED charge in that amount, PLUS an additional room's night pending on my card. There were four intense hot blowers in the room blowing hot air everywhere, and yet we were given this room. There was a covid breakfast at no additional charge. I was VERY surprised to see this room had a shower curtain not even glass paneling for the shower. Unlock Member Rates! Many travelers enjoy visiting The National 9/11 Memorial & Museum (4.2 miles), World Trade Center Memorial Foundation (4.2 miles), and Hamilton Park (2.1 miles). Room is out dated. It was roomy with plenty of natural light filtering in from the windows. Art Deco-style rooms and suites are elegant and comfortable, with great beds, large flat-screen TVs, and minibars. The temperature would not go above 63. Location. Overall this is a nice hotel in a great location but feels like nothing special. There was no staff for the front desk, with one person and 30 people trying to check in. JW Marriott Essex House New York offers its guests a full-service spa and a 24-hour fitness center. with the kids playground also conveniently directly opposite. Each features two spacious bedrooms, lavish living areas, ornate, spa-style bathrooms, Art Deco craftsmanship, and private terraces with stunning views of Manhattan and Central Park. New York City, New York 10019. Park View room indicated in my app, or what, but that was certainly disappointing. Restaurant with limited menu (no soup at all). So on our first morning, we requested 2 x teas and 1 x coffee from room service - How much? If you're like us and expect to get what you pay for with regards to service then you're in the wrong place at The Marriott Essex House. Property Location With a stay at JW Marriott Essex House New York, you'll be centrally located in New York, steps from Central Park and within a 5-minute walk of Columbus Circle. Revel in refined luxury at JW Marriott Essex House New York. Join us for signature brunch selections or after-hours drinks at the cocktail lounge, which is open until 1:00am. This room was like an icebox box - literally. I then had to call Essex House AGAIN and speak to someone in Accounting and ask that the email showing the refund be sent to me immediately. If you stay here, the rooms are expensive to begin with. Boasting sweeping Central Park views, this lavish two-bedroom suite offers all the comforts of a residential Manhattan apartment. When I travel to NY, occasionally the pricing at the Essex House is within company policy. I try to respond to the email to inform them and, shocker, mail to that account is undeliverable. Location Facilities Most popular facilities Paid Wi-Fi Parking Baggage storage 24-hour services Food/ Drinks I swiped my credit card for the standard $150 security fee and proceeded to the room. SOUTHGATE Bar & Restaurant tempts guests with impressive views near Central Park South and delicious American dishes. We had vowed after our prior less than stellar experience that we wouldn't come back, but they had the best rate in the area, so I gave them another try. From Jamilla at check-in, to Ramon, to Omar at the restaurant, to guys at the bell desk everyone treated us like we were guests of honor there. The Staff was extremely professional, cordial and accommodating. Our problem was just . I just booked a standard room for my husband and I, but was pleased to check the app the day before my trip and discover that I had apparently been upgraded to a Central Park View room. Ideally located facing Central Park, minutes from Lincoln Center, Columbus Circle, Fifth Avenue, and midtown NYC, our luxury Manhattan hotel caters to leisure and business travelers alike. Retail is sparse on these park blocks, so there's very little indigenous street life; virtually everyone you'll see there will have a camera hanging around their neck. However, only suites have coffeemakers (free coffee is available in the lobby), and both internet access and safes are an extra charge. This July was horrendous. We stayed for a few nights in a junior suite. In addition the front desk refuses to send water to the room. This 4.5-star hotel is 0.6 mi (0.9 km) from Broadway and 0.6 mi (1 km) from Times Square. Renovated in 2017, JW Marriott Essex House New York offers a full-service spa, a 24-hour gym, and free WiFi in public areas. We are open with full services now, I apologize for this experience. This hotel is convenient to the major museums of NYC and Fifth Ave shopping. Obviously, Beach Bum Holiday Rentals & Property Management, Tori M. said: I am a traveling nurse, so I often have to find housing site unseen. Stay near iconic Central Park at the JW Marriott Essex House New York. one day well be back to this stunning hotel! I've been on the phone with Essex House or Marriott Bonvoy almost every day since then while one blames the entire situation on the other person. The Grand Salon can accommodate up to 550 people for a reception or 400 . In hospitality, JW Marriott Team. JW MARRIOTT ESSEX HOUSE NEW YORK 160 Central Park South, New York, New York 10019 1 212-247-0300 Experience New York City Facing Central Park and minutes from Lincoln Center, Columbus Circle, Fifth Avenue, and midtown NYC, our luxury Manhattan hotel caters to leisure and business travelers alike. Bottled Water, JW Marriott Essex House - NYC. We do luxury hotel service so much better in the UK. Bathrooms are clean and come stocked with Aromatherapy Associates toiletries, but the design style varies between rooms. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Top room amenities include air conditioning, a flat screen TV, and a desk. 330 sq feet . No room service. In hospitality, JW Marriott Team. We still do have our Marriott platinum status. Lock in the lowest price from these sites. Adjacent is the 24-hour fitness center that, although it is rather compact, offers a good array of cardio and strength-training machines. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. To learn more about our Central Park Terrace Suite or Presidential Suite, please contact us directly: Email: NYCEXReservations@marriott.com, Unlock your stay with the Marriott Bonvoy App, Our NYC hotel rooms and one-and two-bedroom suites boast luxury amenities and Art Deco designs, Look your best in Midtown Manhattan with marble bathrooms, deluxe bedding and other tailored perks, Feel connected in your hotel room or suite which offers high-speed Wi-Fi and an ergonomic workspace, Two-bedroom hotel suites offer connecting rooms and plenty of living space for groups in Midtown NYC, Enrich your experience from our pet-friendly hotel room or terrace suite with views of Central Park, This New York hotel includes a spa and 24-hour fitness center with Peloton bikes. Experience rich history and exquisite Art Deco inspired surroundings at the JW Marriott Essex House New York. The room was very clean and well kept, on the high floor, facing Central Park - thanks a lot to hotel team for this little new years gift! JW Marriott Essex House New York 160 Central Park South, New York, New York 10019 USA +1 212-247-0300 4.2 2221 Reviews EXCLUSIVE AMENITIES Mobile Key Digital Check-In Service Request Spa Guest Room Entertainment Hotel Deal Family Time Package Need to Know Guaranteed Connecting Rooms Two Nights Minimum Promotional Code: ZE2 What's this? Exclusive direct offer includes a discount and free breakfast! Directly opposite the hotel is Central Park,. Our hotel is ideally situated within walking distance of Columbus Circle, Lincoln Center and Carnegie Hall. This is the version of our website addressed to speakers of English in the United States. Join us for signature brunch selections or after-hours drinks at the cocktail lounge. The hotel restaurant was closed. For a NYC hotel, the rooms are substantial in size! Guest Rooms 528 Venue type Luxury hotel Ratings Northstar 4 AAA 4 Forbes Travel Guide 4 Awards Recommended by Forbes - 2019 Recommended by Forbes - 2020 Venue Highlights 3D Event Space JW Marriott Essex House New York offers a collection of luxury hotel suites with exquisite Art Deco design, unique furniture and terraces of views of Central Park and Manhattan. Read the latest reviews for JW Marriott Essex House New York in New York, NY on WeddingWire. Run run run away!! Most of the hotels 528 rooms and suites underwent full renovations in 2017-18. Arrived and checked in and was sent to a room that had someone else staying in it - awkward. Sheryl Crowhas been photographed walking out of the golden doors, andAngelina Jolieis rumored to own a penthouse here. The owner understood my, Becky P. said: I got the chance to stay here last fall when visiting NYC. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Used award points for some. But the most gracious reception I ever met was Hanna , very sweet and accommodating. Perfect locationacross from Central Park between 5th and 6th Avenues. This was a Christmas present for us to celebrate a Wedding anniversary. Saturdays at 7am - Learn about the history, culture and architecture of Central Park as the guides from City Running Tours lead Essex House guests through an invigorating run. Rooms Make yourself at home in one of the 528 air-conditioned rooms featuring iPod docking stations and LCD televisions. The distinctive, well-appointed hotel rooms and suites combine Art Deco touches, plush bedding, marble bathrooms, minibars, ample desks and Wi-Fi. More. Thats why hotels along the route are offering packages to allow, The Viceroy Room at the Viceroy Santa Monica; Los Angeles, CA 1. We still do have our Marriott platinum status. Ask KS12-Chicago about JW Marriott Essex House New York, Ask portlandmom12 about JW Marriott Essex House New York, Ask Sigler4267 about JW Marriott Essex House New York, Ask onobed about JW Marriott Essex House New York, Ask betterthanMichelin about JW Marriott Essex House New York. Modern take on an American steakhouse serving up killer steaks and fresh seafood. But spring holds a special place in our frozen winter hearts., It seems like everyone we know is lacing on sneakers and hitting the ground running these days. Popular attractions Rockefeller Center and Broadway are located nearby. I wont even mention all the details about the valet that did not deliver our car for 45 minutes past the requested time and we requested it the night before. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The restaurant was open limited hours with limited food. Tripadvisor performs checks on reviews. Building: JW Marriott Essex House 160 Central Park South, New York, NY, 10019. The staff all look very professional and address you by your name, very personalized. Two hours go by and it's now 4:50 and still no email from Madelyn with my confirmation. Conveniently located restaurants include La Grande Boucherie, Loi Estiatorio, and Patsy's Italian Restaurant. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The Essex House is more expensive than the less iconic, less well-locatedBenjamin, but it offers a similar level of luxury and also features an in-house spa. Meanwhile, service is sorely lacking. Rollaway beds are only permitted (for a fee) in larger Family Rooms and suites. Settle into a seat near a cozy fireplace and take in the view of Central Park from our floor-to-ceiling windows. Additional luxuries include a convenient powder room, an in-unit Bosch washer/dryer, and INNCOM by Honeywell system to control the temperature and lighting. Which languages are spoken by the staff at JW Marriott Essex House New York? Then Essex House tried to tell me I booked the entire thing on points. I finally received that from them. Thank you! The rooms are nice sized with furnishings that are a bit dated. You can email us at nycex-frontofficemanagers@marriott.com. As someone else said on their review, for the money you pay to stay there you would expect it to have stunningly perfect service but oh no! It features spa services, a 24-hour fitness center and rooms with custom designed furniture. Sample locally sourced ingredients for breakfast, brunch, lunch or dinner. Our room was in the back and was very quiet. Prices are subject to change. The iconic "Essex House" rooftop sign was installed in 1932 and has since become a fixture of the city skyline. Art Deco touches, such as velvet chairs, silk-like curtains and bed skirts, patterned carpets, and a combination of dark and lighter colors make rooms feel elegant and stylish. HotelsCombined considers JW Marriott Essex House New York to be a good deal if you're looking to stay at a 5 stars hotel in New York. Executive lounge was the most bare I have ever seen at a Marriott. I got to be woken by the prior guest's alarm set at 5:30 a.m. FACT OR FAKEOUT? We were there Memorial Day weekend and mask wearing was still required inside the hotel. What food & drink options are available at JW Marriott Essex House New York? She handed us a sheet of paper that had the name and address of the church but not the mass times. We hope our outlets will be reopened in time for your next visit. Complimentary water at 8 ounces a bottle can only be taken from the front desk by oneself.On top of the lack of service, there is the atrocious attitude of service. Food and Beverages - Room service (limited) and minibar (fees may apply). Prices are the average nightly price provided by our partners and may not include all taxes and fees. Bad decision on our part to eat there. Compare room types and prices from 46 providers and see 59 photos of JW Marriott Essex House New York, New York. It's a real shame that the great Marriott company has to subscribe to this nickel-and-diming of guests.DANGEROUS: slippery shower floor and no grab-bars. JW Marriott Essex House New York offers a collection of luxury hotel suites with exquisite Art Deco design, unique furniture and terraces of views of Central Park and Manhattan. Indulge in luxury with a stay in our Central Park Terrace Suite, featuring Art Deco-inspired dcor and a spacious terrace with stunning views of Central Park. Where are corporate standards? I truly apologize that you were not contacted by our team. I am so sorry to hear about this experience. Book JW Marriott Essex House New York, New York City on Tripadvisor: See 2,366 traveler reviews, 1,095 candid photos, and great deals for JW Marriott Essex House New York, ranked #305 of 520 hotels in New York City and rated 4 of 5 at Tripadvisor.